Anonymous

United States Of America

Customer
Rating

6

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Anonymous' Trip Date:

26th Dec - 17th Jan 2020

Anonymous' Ship:

Plancius

What was your most memorable moment?

Kayaking with whales

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

6 out of 10

Tell us about the wildlife

Better than expected! Penguins were amazing, whales were plentiful, and other animals completed the experience.

Tell us about Zodiac excursions

Felt safe the whole time. We had outstanding excursions with a variety of the guides. Some of my favorite parts were the excursions. Of those, I especially enjoyed the ones where we explored Iceberg Alley and also when we saw a leopard seal.

Tell us about the expedition team

Very quality team from top to bottom. David was the perfect person to lead the group with his experience, demeanor, and organization. Our favorite members of staff were Koen (camping guide) and Regis (bird specialist), but so many were great.

Tell us about the Plancius

Everything about the Plancius worked well for our size trip. The food was top notch in terms of variety and amount. Our cabin was fine. The only complaint was that the coffee was terrible. For a trip that expensive it should have been at least average, if not good. Having said that, I would recommend the Plancius for anyone traveling to Antarctica.

Something Else?

(see above about the coffee). 1. The mountaineering boots situation was quite confusing and time consuming and unnecessarily expensive. Swoop was not clear or very helpful. The biggest problems were (a) not understanding that there were various levels of mountaineering available on the trip, including some mountaineering that did NOT require specific mountaineering boots and (b) not adequately translating boot information for US consumers--the types of boots mentioned applied in the UK but not the US. I ended up wasting many hours searching for boots and bought a pair that I ultimately did not need. 2. Because of the expense of the trip, it would be fair to have more mountaineering options available. 1 kayaking and 1 camping excursion was plenty, but 1 mountaineering was not enough. It would be helpful to have an extra mountaineering guide so people can go 2X. 3. I did not receive the neck thing that Swoop provided prior to the trip. 4. It would be nice to for Oceanwide Expeditions to have some kind of icebreaker activity toward the beginning of the trip (along the Drake) to encourage mingling earlier. We mostly stayed in our own group until about halfway through but then greatly enjoyed getting to know others. It would be helpful to have started this process earlier. Also, if possible to have some short (5-15 minute) icebreaker activity for the campers as well to promote more conversations. Having said all that, the trip exceeded expectations and truly was a trip of a lifetime. The views were stunning, the experiences memorable, the food delicious, and the staff highly encouraging. I was very pleased with the trip and plan on telling others about it and encourage them to do it.

Do you have any tips or advice for other people planning a trip to Antarctica?

See above

Has your experience changed your perspective in any way?

Had no idea how mountainous Antarctica was.

Do you have any recommendations for Swoop, or feedback about the team?

See previous page for comments

2 people found this review helpful

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