Kathy Kronenberg

United States Of America

Customer
Rating

9

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Kathy Kronenberg's Trip:

Discovering the Antarctic Peninsula

Kathy Kronenberg's Trip Date:

4th Mar - 14th Mar 2019

Kathy Kronenberg's Ship:

Akademik Ioffe

Overall, how was your trip?

Every day brought a new highlight, the ice, the mountains, the quiet, the isolation, the penguins, seals, whales and birds were all extraordinary. We were so fortunate to be able to go on this trip, I can't say enough good things about it. The ship was perfect, crew were great, our room cozy and calm, the ship operator's staff were professional, knowledgeable and fun. Every moment was special.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

Best trip we have ever taken!

Would you visit again?

Yes

How was the service that Swoop provided?

This voyage was absolutely the perfect fit for us, I'm so glad that Tennessee listened and provided me with various options because I don't think any of the other potential trips would have been the right one. We were very pleased with Swoop and the service provided and thanks to Liz for all of the follow up she did. The only recommendation I have is that your website or where I was able to access the information about the various stages of our trip planning is clunky. I don't know how to describe it better than that but it was difficult for me to use at times, and since I could only had a tablet or phone it made it even more difficult to scroll through the headings and access the information I wanted to see.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

9 out of 10

5 people found this review helpful

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