Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Overall, how was your trip?
The highlights were the abundant wildlife and spectacular landscape of icebergs, glaciers and snow covered mountains and ice shelves. I was surprised by the abundance of wildlife including Humpback whales and the many close encounters we had with whales, seals and penguins who were often curious about the humans visiting their world. The ship operator's team and the Russia. Crew of the Vavilov were fantastic. The Expefition leader and guides were knowledgeable, skilled, friendly, helpful and passionate about Antarctica and its environment and wildlife. It was also great to have scientists on board who were conducting research on whales and provided lectures on board the ship. We met many like minded passengers - who we will stay in contact with. I think the most magical moment was in Charlotte Bay on the Zodiacs seeing and experiencing so many Humpback whales, a few Minke whales and having a few close encounters with some curious Humpbacks.
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
It was absolutely incredible! The expedition to Antartica exceeded my expectations - one of my daughters who accompanied me described the trio as life changing.
Would you visit again?
How was the service that Swoop provided?
I was really impressed with Swoop and so grateful for all the helpful information, advice, support and assistance with all our travel and bookings. The staff were fantastic - so helpful, friendly, knowledgeable and efficient. It made for a trouble free, well organized and wondeful trip of a lifetime. The ship and expedition was perfect for us! I couldn’t have hoped for anything better. I really appreciated receiving the sound and helpful travel advice and having the checklists, detailed itinerary and contact lists provided to us in a timely manner well before we left.
How likely is it that you would recommend Swoop to a friend?
10 out of 10