Dennis Roy

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Dennis Roy's Trip Date:

1st Feb - 14th Feb 2019

Dennis Roy's Ship:

Ocean Nova

Overall, how was your trip?

The highlight was Charlotte's Bay as described above. It was a totally perfect experience on a perfectly calm and sunny day. The landscapes were absolutely breathtaking with the Seven Sister who were complete visible due to the awesome weather. I traveled alone, so I didn't have a group as others did; however, I met very nice people from the US, Hong Kong, UK, Australia and New Zealand. I was surprised at how skilled the crew was to adapting to new contingency plans due to changing weather. Charlotte's Bay was a magical, mystical and spiritual experience that will be forever embedded in my mind.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

Antarctica transcended me to a new, almost surreal, world of majestic landscapes and wildlife, unlike any other place that I had experienced. Charlotte's Bay on day 3 exceeded my expectations with her prolific ethereal beauty that include whales frolicking and spouting at nearly every angle of the Bay, as well as vibrant, modern-sculpture like icebergs that surrounded us. We even saw an iceberg invert after seals were feeding around it, as well as an avalanche. I had to pinch myself to assure myself that I was not in heaven!

Would you visit again?

Maybe

How was the service that Swoop provided?

The service was top-notch professional from Punta Arenas to the ship. I'm thrilled that I booked with SWOOP. I was very satisfied with the voyage and impressed by Ben, the Expedition Leader, who keep communications of event and excursions open with time to prepare. Swoop gave my lots of information on the ship. The cabin 345 was fine as was the bathroom design and products. My only suggestion would be to give a brief summary of the physical endurance required for each excursion, e.g. how many kilometers to be walked is steep conditions. Also, the kayak and snow shoe options could be more flexible so that they. could be expanded to share with others on certain days.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

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