Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Overall, how was your trip?
Lemaire Channel was outstanding unable to land but the resultant cruise around left me speechless (not a common problem). Again no camera can do justice to the omnipotence of Antartica it is humbling, penguins were cheeky, seals were unphased and the whales / Orcas gave hope that we haven't destroyed the planet YET. Most fellow travelers were warm, friendly and shared their photos / films. The 'ladies" I shared with were individuals who shared a joke, welcomed you and we have formed firm firm friendship despite our disparate ages interests and nationalities. Only Antartica.
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
Up to and beyond, I only wish I had the words to describe it, but any words would probably be an injustice to the experience
Would you visit again?
How was the service that Swoop provided?
Have recommended Swoop to all our friends, more than happy your service before, after and during our trip. The voyage lived up to the expectations and the crew were knowledgeable, committed to the sanctity of Antarctica (and for most the Arctic too apparently). Completely satisfied with the voyage only wish fiscal constraints had allowed us to take a longer one. Food was excellent and varied, 'beverages' were very reasonably priced cheaper than most pubs / clubs. Only comment was the notification of the 'crew's tip' somewhat late in the piece, for the fiscally constrained like my son and I an unpleasant reality. We paid bt amybe it shoul;d be included in the price or notified early in the arrangements (unless I missed something which wouldn't be impossible).
How likely is it that you would recommend Swoop to a friend?
10 out of 10
If Swoop arranged some of your travel before/after your voyage. How did we do?
Swoop didn't arrange any of my travel before or after but had the courtesy to advise me of an airline strike that could have significantly affected my travel to Iguassu Falls. Neither the Airline or the booking agent I used had that much courtesy.
Do you have any tips or advice for other people planning a trip to Antarctica?