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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
What was your most memorable moment?
Our camping expedition was a one of a kind with the penguins coming to check out the people who landed on their property and placed sleeping bags on the snow.
Which of the following best describes your adventure?
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
Tell us about the wildlife
I remember from the Explorer's Lounge of Seadventure clapping my hands together with excitment with a humpback whale tail flipped up and distinguished marking were seen.
Tell us about Zodiac excursions
I felt safe on the zodiac excursions. The Expedition team were well trained to handle any sort of fast changing weather the Antarctic climate tossed at us. One of the days, another zodiac came up to us serving us and served up cups of hot chocolate!
Tell us about the expedition team
The Expedition Team was the most experienced and knowledgable group I have ever come across. They were very approachable and very excitied to share their lives and befriend the guests. Maria, David and Hanna are wonderful. Tracy was ever willing to help out and continuously expressed his passion. Everyone of the Team made themselves approachable throughout the journey. I felt the utmost safety with their judgements of the environment.
Tell us about the Seaventure
The MS Seaventure was immaculate in cleanliness, inside and out. Behind the scenes staff took care of every detail. The cabin was comfortable in all aspects and had a windows with welcoming views. The food was always outstanding and pleasantly presented. The dining room and staff were a welcoming site [and chairs were chained to the floor for the Drake]. With an experienced Captain and crew, A-1 service top to bottom, I definitely would choose this ship again.
Do you have any tips or advice for other people planning a trip to Antarctica?
Just go! It is an opportunity not to be missed.
Has your experience changed your perspective in any way?
Yes, this expedition has given me a new interest and perspective which despite reading several books beforehand, could not have been obtained without actually going there.
Do you have any recommendations for Swoop, or feedback about the team?
Thank you to the team at Swwop, especially Venus Ho who with her colleages put their heart and soul into making this dream a success.
Was there anything else Swoop could have done for you to help you prepare for your trip?
No, it was filed down to the last detail. Covid threw wrenches in continuosly which needed last minute adjustments. But the whole journey in the end was successful.