Doris

United States Of America

Customer
Rating

5

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Doris' Trip Date:

4th Mar - 16th Mar 2022

Doris' Ship:

Greg Mortimer

What was your most memorable moment?

Polar Plunge

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

5 out of 10

On a scale of 0 to 10, how would you rate your trip: Antarctic Fly & Sail Combination?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Tell us about the wildlife

Experienced quite a variety of wildlife with the initial encounter with the Leopard Seal being the most memorable. I didn't take any photos.

Tell us about Zodiac excursions

The Zodiac excursions were more enjoyable for me than the landings and we only went out when the conditions were safe even though one was during a snow shower to fully experience all types of weather.

Tell us about the expedition team

The entire expedition team was stellar ably led by Ashley Perrin. All were knowledgeable and I enjoyed all the variety of lectures.

Tell us about the Greg Mortimer

The Greg Mortimer provided first class accommodations in my private cabin. There were fine dining choices, perhaps too many, as I was concerned about wasting food. Definitely would recommend this ship even though I don't expect to be making this trip again.

Something Else?

Although I was stressed out numerous times during the planning and was going to quit, glad that everything worked out for the actual cruise.

Do you have any tips or advice for other people planning a trip to Antarctica?

Be prepared for many changes, some as a result of Covid and others a result of poor communications.

Has your experience changed your perspective in any way?

Just reinforced what I already believed.

Do you have any recommendations for Swoop, or feedback about the team?

Better communication with Aurora Expeditions to share with your customers in a timely fashion, particularly considering geographical and time differences.

Was there anything else Swoop could have done for you to help you prepare for your trip?

Additional assistance with pre and post travel arrangements including the dinner at the hotel. Providing that the Rapid Antigen test for my return to the US could be accomplished on the ship before departing would have relieved some of the angst I was still feeling when I left home.

Would you consider another trip to Antarctica with Swoop?

No

Would you be interested in travelling to Patagonia with Swoop?

No

Would you be interested in travelling to The Arctic with Swoop?

No

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