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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Kim's Trip Date:

1st Nov - 22nd Nov 2022

Kim's Ship:


What was your most memorable moment?

An impossible question. Way too many to choose from! But one stand-out moment, being a cetacean-lover, was the ship being surrounded by three species of whales/dolphins at the same time.....fin whales, humpback whales and orca. Awesome!

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Falklands, South Georgia & Antarctica Luxury Explorer?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Tell us about the wildlife

Way exceeded expectations. I had little hope of seeing cetaceans, having heard of other peoples experiences but wow! Southern Right whales as we cruised out of port, fin whales, humpback, orca, Commersons and Peales dolphins. Just wonderful. 7 species of Albatross, loads of other bird species, seals, seal lions and penguins! I hadn't expected to see chicks at all on this trip because of the time if year but we saw thousands of King Penguin chicks. An awesome surprise.

Tell us about Zodiac excursions

The crew worked so hard to get us off the ship at every turn. Safety was paramount. I never felt unsafe. If zodiac cruises/landings weren't possible it was because the crew knew it wouldn't be safe.

Tell us about the expedition team

All so knowledgeable, helpful, endlessly patient as I asked for the nth time what bird I was looking at 😂 If they didn't know the answer they would research it for you. It would be difficult to nominate one member of the crew but Matthias was great helping me with bird watching. Therese and Natalie put up with my talking about whales and answering my constant questions.... I could go on and on.... Hannah L (History Hannah) gave incredible lectures on the history of the places we visited. Her knowledge is encyclopedic. And she is a fabulous critter-spotter, too. Laura's presentations on the geology of the area, glaciation etc wherever informative. All the lectures and presentations were very good, pitched at just the right level. ALL of the expedition crew were wonderful. I can't fault them.

Tell us about the Seaventure

Seaventure was the perfect vessel for this trip. Small enough to feel intimate but not claustrophobic. Plenty of space so you could have quiet, alone time. My shared cabin was big! Huge shower room and plenty of space, which was great when sharing with a stranger. Food was excellent and lots of it. Plenty of choice. Fresh fruit every day. I gained 6lbs as it seemed disrespectful not to eat three meals a day when Jorg and his catering crew had worked so hard. Being all-inclusive meant not having to worry about budgeting onboard. The quality of fixtures and fittings on the ship was very high. Top quality.

Tell us about Ushuaia

I was a bit disappointed with Ushuaia. We disembarked on a public holiday so there was very little to do there. It definitely felt like a frontier town, though with some attractive architecture.

Something Else?

The Arakur Hotel was wonderful. The perfect place to end the trip. A lovely space to decompress after the high-octane experiences we had had. Luxurious and stunning views over the snow-capped peaks.

Do you have any tips or advice for other people planning a trip to Antarctica?

Pack short-sleeved tops. It's hot onboard the ship! Take 3 or 4 pairs of gloves including a waterproof outer pair. Zodiac trips can be cold and wet. Go on the smallest vessel you can. Ships are limited to 100 passengers ashore at a time. If you are on a big vessel, time ashore can be limited. Small vessels get into places the larger ones can't. You don't need as much clothing as you think. 15kg on the internal flight is achievable.

Has your experience changed your perspective in any way?

My perspective had changed before I went on the trip, which is why, when I came into a bit of money, my first thought was to spend it on a once in a lifetime experience, not on material things. It has made me resolved to double down on my efforts to cut back on consumption of consumer goods and to campaign harder to protect our fragile planet.

Do you have any recommendations for Swoop, or feedback about the team?

Sort out your website! It let's you down. It's hard to navigate and find the info needed.

Would you consider another trip to Antarctica with Swoop?


Would you be interested in travelling to Patagonia with Swoop?


Would you be interested in travelling to The Arctic with Swoop?


4 people found this review helpful

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