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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Randy's Trip Date:

7th Dec - 20th Dec 2021

Randy's Ship:

Magellan Explorer

What was your most memorable moment?

Fournier Bay kayaking ! Epic whale experience

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

How was your experience getting to and from Chile/Argentina?

Pain in the ass!! I would never stay at the hotel In Punta arenas again. I would recommend the trip to friends and family however I would Specifically tell them not to stay at the hotel you and A21 provide !! Friday and Saturday nights 2 weeks in a row. There we cars racing the streets until 4.30am. You seriously could not sleep in addition people were shooting guns in the air and setting off fireworks. Front desk say they knew and cops where sitting up the hill doing nothing.

How was your experience travelling through Chile/Argentina?

Other than airport and Covid stuff ok

How did it feel to be one of the first travellers to visit Antarctica after the pandemic?

Awesome only 43 people on the ship loved it

Tell us about the wildlife


Tell us about Zodiac excursions

The staff was excellent and very skilled

Tell us about the expedition team

Amazing!! Amazing !! The best

Tell us about the Magellan Explorer

5 star plus treatment Ship is great

Tell us about Punta Arenas

Ok interesting but nothing special

Do you have any tips or advice for other people planning a trip to Antarctica?

Yea use "swooooooppppClaire it is "

Do you have any recommendations for Swoop, or feedback about the team?

Get the hotel situation corrected in Punta arenas

How helpful was the information we shared with you, in your Adventure Planner, before your trip? Such as ‘Getting to Antarctica’ and ‘What to wear in Antarctica’. Was there anything missing?

More than enough

Was there anything else Swoop could have done for you to help you prepare for your trip?


11 people found this review helpful

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