Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Overall, how was your trip?
If I had to pick a highlight, it would be kayaking on a heavily overcast day in an ice-filled bay enclosed on three sides by terminal glaciers and snow-filled mountains, watching a humpback whale roll nearby as I listened to the sizzling of the bergy bits around me. But, in truth, there were lots of magical moments. Every day was full of anticipation and delight. The only true surprise, however, was when a rogue wave in Drake's Passage took out a window in the lounge of Deck 3!
In one sentence, what did you think of Antarctica? Did it live up to your expectations?
The combination of the Falklands, South Georgia and the Antarctic Peninsula was terrific for the scenery and wildlife. It certainly met my expectations.
Would you visit again?
How was the service that Swoop provided?
Swoop did a very good job for us in terms of listening to our interests, finding a suitable situation and helping prepare us for the trip. We thought the Hebridean Sky and its crew were terrific. Can't think of anything you could have done better.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
You chose a/an South Georgia, Antarctica and Falklands Luxury Explorer experience. How was that experience?
Terrific. Met all expectations. Would definitely recommend to anyone looking to expand their experience beyond the scenery and wildlife of the Antarctic itself.
If Swoop arranged some of your travel before/after your voyage. How did we do?
How were your experiences on the zodiac excursions and shore landings?
The zodiac excursions and shore landings were generally fine. Very efficient getting us on and off and enabling us to spread out once we were ashore. The wildlife, especially the various rookeries of penguins and seabirds were spectacular. The expedition staff was very capable, considerate and fun, and generally pretty knowledgeable. The ornithologist aboard (Ruth Peacey) was terrific on penquins, but pretty thin on other birds. It would have been nice to have broader bird expertise given the wide variety of birds that were around. Although, I wouldn't have traded that for Ruth's knowledge and enthusiasm for penguins and all-around engaging personality.