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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Deena's Trip Date:

10th Nov - 20th Nov 2023

What was your most memorable moment?

Emperors at Snow Hill.

Which of the following best describes your adventure?


On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

1 out of 10

On a scale of 0 to 10, how would you rate your trip: Quest for the Emperor Penguins of Snow Hill Island?

1 2 3 4 5 6 7 8 9 10

5 out of 10

Were Swoop right to recommend Oceanwide Expeditions?


Tell us about Zodiac excursions

It would have been nice for the driver to ask if I were done photographing before setting off. How rude. And also, allow everybody unobscured ability to take photos. Again, how rude.

Tell us about the expedition team

Overall, the Expedition leader was great. Some of the staff need to learn that when they think a passenger does something wrong, not to embarrass them in public. A private moment would have sufficed.

Tell us about the Ortelius

Very nice. Food good. Staff pleasant.

Tell us about Ushuaia

Hotel tried to rip me off paying in pesos.

Something Else?

If I ever come back, wont use these companies again. With these biosecurity measures it is not good for photography. Consider being honest with your customers. Not everybody uses a camera or a point and shoot.

Do you have any tips or advice for other people planning a trip to Antarctica?

Do not go if you expect photography to be the same prior to bird flu. The rules will never change now that they are implemented. In addiition to no sitting, lying down, kneeling, NO monopods. tripods, or squatting.

Has your experience changed your perspective in any way?


Do you have any recommendations for Swoop, or feedback about the team?

Be honest with passengers. And send out proper paperwork. That changed 3 weeks prior to embarking so Swoop should have known about new biosecurity measures.

Would you consider another trip to Antarctica with Swoop?


How prepared and excited for Antarctica did you feel?


Would you be interested in travelling to Patagonia with Swoop?


2 people found this review helpful

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