Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Virginia's Trip Date:
18th Jan - 28th Jan 2023
What was your most memorable moment?
The zodiac cruise where we saw the leopard seal and it stayed playing with us for almost 1 hour. The empathy of the guide and her commitment and patience made this memorable meeting even more memorable.
Which of the following best describes your adventure?
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Explorer?
10 out of 10
Were Swoop right to recommend Quark Expeditions?
Tell us about the wildlife
We saw everything! 4 species of penguins, minke and humpback whales, orcas, many species of albatrosses and petrels, leopard seals, elephant seals and Weddell seals, cormorants, and much more. My expectations were more than met!
Tell us about Zodiac excursions
The zodiac drivers are very experienced and at all times they made us feel very safe. They are also good nature guides: very generous with their time and sharing their knowledge with the group. I am a naturalist guide myself and I know well the effort and commitment that this requires...
Tell us about the expedition team
The staff is very well balanced to meet the needs and expectations of a diverse group of people. They have outgoing and fun people (like Justin, Matt, Lauritz, and Skiba) who help to lighten the mood, others who are calmer and more attuned to the natural wonder environment we were immersed in (like Alice, Jiayi, and Nick) But it's unfair to mention just a few because they were all fantastic! Shane's leadership was key for everything to turn out perfectly: he shows that he has a leadership style that makes his team feel comfortable and can offer the best of itself. And Gilda's help was decisive so that everything went well at all times. My favorite performances were by Nick and Lauritz. And without a doubt, the idea of "recap & briefing" is excellent for sharing the experience of cruises and landings. Felicitaciones por todo el excelente trabajo!
Tell us about the Ocean Diamond
I loved the ship! It is big enough for all of us to be comfortable and small enough to access difficult places. The internal spaces are comfortable and allow a good view of the environment. The crew is very professional and the hotel management is fantastic. Keep in that way!
Would you consider another trip to Antarctica with Swoop?
Would you be interested in travelling to Patagonia with Swoop?
Would you be interested in travelling to The Arctic with Swoop?