Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Feng's Trip Date:

1st Jan - 10th Jan 2017

Feng's Ship:

Ocean Nova

Overall, how was your trip?

We saw a lot of ices, which is all whites, the scene is fantastic. I believe that there will be no where else like here in Antarctica. The penguins and seals are so cute, and we saw many of them. It was my first time seeing a whale this closely. the weather there when we went ashore are amazingly sunny; people on ship are all nice and kind, we really enjoyed talking to them when we had a coffee or tea on deck 5. I will definitely recommended this trip to my friends.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

Although our last day of the trip has been cancelled due to weather conditions, but we really enjoyed everything over there; it was a experience we will never forget in life.

Would you visit again?


How was the service that Swoop provided?

It was great, the advisor was patient and nice. she has checked our schedule many times and made sure we will be fine when we got to punta arenas.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

9 out of 10

How were your experiences on the zodiac excursions and shore landings?

The excursions and landings were great. The zodiac cruising has taken us to explore deep and detailed in Antartica. We have seen a lot of fantastic icebergs and wilklifes. Landing was great as well. the landing is amazing, it was the first time for me seeing this many penguins. they are so cute.

If Swoop arranged some of your travel before/after your voyage. How did we do?

Reservation team has done a great job, they are patient and answered a lot of questions from me. She has sent us pack of documents and checked our schedule many times to make sure we will be fine.

​How would you describe {vessel.title} if talking to somebody potentially interested in going to Antarctica, and what tips would you pass​ on?

When we did not have excursion or landing, we still have a lot to do on board. The lectures teached us a lot about everything in Antarctica. The 24-7 tea and coffee are really convenient. Food are good for us, and we are happy that they have asian foods every meal.

Do you have any tips or advice for other people planning a trip to Antarctica?

Not to dress to warm because you have to exercise a lot. But make sure you bring warm clothes because the weather may turns cold.

13 people found this review helpful

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