Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
What was your most memorable moment?
Cruising around the peninsula made me feel like a small child in some magical world.
Which of the following best describes your adventure?
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
How was your experience getting to and from Chile/Argentina?
Given the times, it was fairly smooth.
How was your experience travelling through Chile/Argentina?
Aerolineas had a few hiccups, but they got resolved.
How did it feel to be one of the first travellers to visit Antarctica after the pandemic?
It was great! The staff was very open about their delight and their challenges in a way that gave the travelers a feeling that we were together in this added adventure
Tell us about the wildlife
Beyond expectations. Hard to pick a favorite, but I was glad the trip covered so many different experiences.
Tell us about Zodiac excursions
There was only one problem Zodiac trip that the staff took seriously and handled. Loved the cruises on the peninsula.
Tell us about the expedition team
Outstanding! Friendly, open, funny and clearly we're having as much fun as we were having.
Tell us about the Hondius
Do you have any tips or advice for other people planning a trip to Antarctica?
Look at this company for a bit of added adventure.
Has your experience changed your perspective in any way?
Wonderful to have such a unique travel experience for even the well traveled.
Do you have any recommendations for Swoop, or feedback about the team?
Outstanding. Communications were personal and accurate.
How helpful was the information we shared with you, in your Adventure Planner, before your trip? Such as ‘Getting to Antarctica’ and ‘What to wear in Antarctica’. Was there anything missing?
Nothing missing. Essential information. Being able to rent equipment was great
Was there anything else Swoop could have done for you to help you prepare for your trip?
Nothing I can think of.