Kate & George - USA Travelled: December 2017
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Antarctica and the experience with Plancius far exceeded my best expectations. Hard to identify a specific highlight since everything was so outstanding-scenery, kayaking amid Humpbacks, daily snow shoeing hikes and climbs, incredible fellow passengers, etc. The only surprises were positive ones-much bigger and more comfortable room and much, much better food than we expected. Can't say enough about how great this trip was! Swoop did a super job of finding a trip and a ship that fit our interests and preferences. Overall, Swoop performed as advertised. As suggested in my sister Kate's feedback, my only recommendation for improvement would be to book individuals who are not married but share a last name and a cabin ( such as my sister and I) under separate names so that we each separately get the critical information required for the trip.
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