Joginder - USA Travelled: February 2024
Customer
Rating
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Discrimination by one of guides. He treated us like prisoner. Whole trip was stressful. We had done trip to Franz Joseph land with this company and had good experience. However there is severe deterioration in company. One of guides ( They know name) worked in police department in remote island and they hired him as guide. There was no tourism experience and many guides were inexperienced people and had severe attitude problem.
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