Customer Reviews

We know how easy it is to fall in love with the idea of curious penguin chicks and sparkling glaciers, but what is it really like to visit Antarctica with Swoop? We decided to let our customers do the talking and share their experiences below.

Nancy Stagner  - USA Travelled: January 2018

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Loved the trip. Weather was good the first four days after arrival. We personally loved Iceberg Alley. Wildlife was great. A big surprise was that 65% of the travelers were a French group. Although they were often separated from the English speaking group with their own interpreters in the sessions where both languages had to be presented it became a problem because the French passengers continually talked through the English speaking portion and we needed to listen to the French. I was under the impression that if the trip was advertised as English speaking that is all it would be. It did not take long before we realized that the French group did not feel they had to obey staff instructions - particularly staying behind certain boundaries while waiting for zodiacs on shore, waiting in lines for eating,stairs,and boarding zodiacs from ship, etc. Some of the guides had difficulties with the group getting too close to penguins and not staying within the red poles while walking. Even boarding the buses to the airport presented problems with the drivers because of how the French guides wanted them to board, etc. and had to spend their time trying to sort things out. It was a distraction that did not have to happen. The ship operator's Staff and guides were top notch. Very calm, capable and knowledgeable.

...read more

Lucien  - South Africa Travelled: January 2018

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Main highlights: walking amid penguins and seals, watching icebergs float by, watching up to 40 blue whales feeding around the ship, following into the footsteps of Shakelton and just gazing at the glaciers. we met a lot of varied nationalities and interesting people. biggest surprise was how tame the dreaded Drake passage was!

...read more

Carla & Ross MacHattie  - Canada Travelled: December 2017

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

This was truly a trip of a lifetime. The staff ensured it was a safe and incredible experience. The other guests were interesting like minded individuals. The wildlife was up close and personal. The views were beyond imagination. To be a guest in such a magical place was a true privilege.

...read more