Ruth
South Africa
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
What was your most memorable moment?
In zodiac in the iceberg graveyard and the whales feeding by us
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Onto the Antarctic Ice?
10 out of 10
Tell us about the Plancius
Would choose this ship and same staff again food and as awesome and so was the kitchen and serving staff
Tell us about the expedition team
All good especially Ali the team leader loved the killer whale lecture but all were good
Tell us about Zodiac excursions
Such fun loved them and you always felt safe
Were Swoop right to recommend Oceanwide Expeditions?
Yes
Something Else?
Yup if they just make sure you have right boots to begin with I was given boots which I was told was for kayaking no grip could only walk up first snow summit with difficulty till I showed them my voucher and tried to change them for correct size then it was magic to walk in the snow. My trip would have been spoilt if I had been left with first set of boots as you could not use your own. None of staff picked this up at first… my only complaint
Do you have any tips or advice for other people planning a trip to Antarctica?
Yes do as we did take very long get clothing for on the ship and layer with light thermal and jackets when you leave to go on zodiacs we were never cold
Has your experience changed your perspective in any way?
Yes in some ways
Do you have any recommendations for Swoop, or feedback about the team?
Just my note re check your guests have the right boots as you do a lot of walking
How prepared and excited for Antarctica did you feel?
Very it was a three year wait after covid we were note sure the companies had not got me insolvent
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to The Arctic with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
Yes
