Life Before Swoop

I was born and raised in Bariloche in Argentine Patagonia. I have always been surrounded by nature and mountains and since I was a child my family always prioritised outdoor activities such as climbing, kayaking and of course skiing.

When I was 18 I moved to the capital city where I studied and worked in several places in the area of communication and customer experience, but I always kept in mind that I wanted to return to my hometown. My parents always insisted that I get to know my country first as it has some of the most beautiful places, and so I did! I was lucky enough to visit great places like Jujuy and Salta Mendoza, but also Argentinean and Chilean Patagonia.

Carola from Swoop in Antarctica

Adventures in Antarctica

Why I love travelling

I believe that travelling makes us really get to know ourselves. You meet different people and get to know new places and cultures.

You come to understand that there is always an adventure or something new to discover and explore!

Carola from Swoop in Antarctica

Adventures in Antarctica

Day to day at Swoop

As part of Swoop’s Polar Customer Experience Team, my job is to make sure you have the perfect Antarctic experience, and that every step of your journey goes according to plan.

Polar experiences are unique and unforgettable – I look forward to being part of the process of getting you prepared for your adventure!

Carola from Swoop in Antarctica

Adventures in Antarctica

Customer review background image

What our customers think of Carola

10/10 - Very happy with the service from Carola and Nardus. They were very responsive and answered all my questions very promptly. Read the full review

Travelled: February 2024

Farhad Vatcha - USA

I worked with Carola at Swoop, and she was terrific. Quick to answer questions and offer suggestions. Planning my next adventure, I would like to work with her again. Read the full review

Travelled: February 2024

Debra Sharkey - USA

10/10 - The Swoop team was incredibly helpful with all of our questions and getting us prepared for a trip that is hard to prep for. All of the information was extremely detailed and useful and helped our trip go off without any major issues. Carola was AMAZING! Read the full review

Travelled: December 2023

Anthony VanTreeck - USA

10/10 - Carola was an amazing help! Webinars were great - the website was very helpful. Read the full review

Travelled: December 2023

Edward Moder IV - USA

Carola helped us through every step and answered every question we ever had. Read the full review

Travelled: December 2023

Patty Hultquist - USA

10/10 - This trip has been incredible – I've already recommended it to two potential travelers! Carola, you are truly amazing. Read the full review

Travelled: December 2023

Suresh Venna - USA

Awesome, awesome, awesome… that is what you are, Carola. It is rare in today’s world to experience the expertise and superb reaction time to a problem like this. Swoop is indeed very fortunate to have you on their staff.

Travelled: December 2023

Keith Appel - USA

Carola was with us in every step and her help was incredible - she made this experience perfect for us. Carola made everything happen like it was a walk in the park for her. Read the full review

Travelled: December 2023

Donald Appel - USA

10/10 - Great attentive service. Carola was very attentive and answered all questions in a timely manner. Read the full review

Travelled: December 2023

Aaron Fedor - USA

The absolute best part of dealing with Swoop has to be the absolute privilege of working with Carola. This young lady goes above and beyond; a definite 15 out of 10! Working with Carola is definitely the reason why I would choose to return to Swoop for future travels. Read the full review

Travelled: November 2023

Paul Tobery - USA

Cassia and Carola were so wonderful and made sure that the trip would live up to our expectations. Read the full review

Travelled: November 2023

Penelope Simcox - New Zealand

10/10 - The personal care I received at each level of the experience was second to none. Carola helped to make sure I had everything I needed so I was ready to go right up to boarding the cruise. Read the full review

Travelled: October 2023

Keith Lorin Harris - USA

10/10 - Swoop provided excellent communication and support. Our customer service representative Carola always took the time to answer all of our questions and soothe our concerns. The Antarctica guide was thorough and informative and we felt very well prepared for our trip. Read the full review

Travelled: March 2023

Cris Flippen - USA

Carola was great! Keep up the good work. Read the full review

Travelled: December 2022

Natalie Dewberry-Moore - USA

Review: