Carola
Born and raised in Bariloche, in the foothills of the Argentinean Andes, Carola has always adored the mountains. Activities like climbing, kayaking and, of course, skiing have been second nature to her ever since she was a child. A huge fan of the winter season – particularly snow – Carola fell in love with Antarctica the moment she arrived.
Get to know me
When I was 18, I moved from Bariloche to Buenos Aires for work. My parents always insisted that I get to know my home country as it has some of the most beautiful scenery – so I did! I've been lucky enough to visit great places like Jujuy, Salta Mendoza and Argentinean Patagonia.
I recently moved to Europe, where I plan to continue my travels. But, wherever I am in the world, I feel most at home surrounded by snow and, of course, with a good cup of maté tea in hand.
Enjoying a maté in Antarctica
My photos from Antarctica
Magical reflections at Brown Station
Gentoo penguins clustered together
A Weddell seal stares at the camera
A chinstrap penguin at Half Moon Island
Even the brash ice was beautiful
My top 5 Antarctic experiences
- Stopping our zodiac engine and simply pausing in the middle of the water to admire the surrounding glaciers
- Witnessing a whale appear just underneath us on our first zodiac cruise near Half Moon Island
- Watching a gentoo penguin colony with glee as they made their little nests and paths
- Tracking orcas for an hour during a mesmerising sunset
- Listening to the skin-tingling sounds of Antarctica, especially the unique cracking of the ice
Adventures in Antarctica
How I can help you
As part of the Polar Customer Experience Team, my job is to make sure you have the perfect Antarctic experience, and that every step of your journey goes according to plan.
Polar experiences are unique and unforgettable. I look forward to being part of the process of getting you prepared for your adventure!
Adventures in Antarctica
What our customers think of Carola
10/10 - Carola, my travel specialist, was amazing, planning everything and helping me with all my questions and concerns. Read the full review
Travelled: February 2025
Christine Roberts - USA
Carola recommended hotels, restaurants, and activities to experience. It was a fabulous experience and all of the recommendations were perfect. Carola arranged transportation for pick up at airport in Buenos Aires, transportation upon return from one airport to another. We could never have done on our own all that was arranged for us through Swoop. Read the full review
Travelled: February 2025
Kaaren Gotwals - USA
Carola did a fantastic job for us in managing trip logistics and many other issues that came up in preparing for the trip. Her recommendations for hotel and activities in Buenos Aires were perfect. She is to be commended for her excellent customer service! Read the full review
Travelled: February 2025
Robert Gotwals - USA
Swoop were great, Carola was super helpful the entire time. Read the full review
Travelled: February 2025
Sharon Wosk Nieto - Mexico
We were prepared - thanks to the information and webinars provided by Swoop. We could also call or email them at any time. Carola was exceptional in the experience and help to us. Read the full review
Travelled: February 2025
Janette Giddings - USA
10/10 - Carola was great and very communicative. Read the full review
Travelled: January 2025
Margaret Harris - USA
10/10 - Carola and your team were terrific start to finish. All questions were answered very promptly.
Travelled: January 2025
Judy Schwartz - USA
Swoop was great. Carola was amazing in answering my concerns for my family. Read the full review
Travelled: January 2025
Christine Eileen Meckley - USA
We really loved our advisor, Carola. She was so kind and had a wonderful, positive attitude .
Travelled: January 2025
Heather McCorkindale - USA
10/10 - It was one of the best experiences to work with Swoop. If possible, we would like to extend our personal thank you to Julie and Carola, who did a fantastic job in helping us out. Read the full review
Travelled: December 2024
Rohit Pandharipande - India
Carola Zorzoli was a pleasure to work with! Read the full review
Travelled: December 2024
Deepti Gheewala - USA
Zack and I had the most amazing experience and want to thank our Swoop coordinator, Carola, for working with us so hard to get booked on another ship that worked with most of our airline tickets [after a cancellation]. She spent a lot of time on the phone with us brainstorming and pulling different trip itineraries. Read the full review
Travelled: November 2024
Rachel Zach - USA
10/10 - Very happy with the service from Carola and Nardus. They were very responsive and answered all my questions very promptly. Read the full review
Travelled: February 2024
Farhad Vatcha - USA
I worked with Carola at Swoop, and she was terrific. Quick to answer questions and offer suggestions. Planning my next adventure, I would like to work with her again. Read the full review
Travelled: February 2024
Debra Sharkey - USA
Carola Zorzoli was terrific in answering questions via email and gave great recommendations about gear rental, clothes to take, flights, hotels in Buenos Aires and Ushuaia, etc. Read the full review
Travelled: February 2024
Monica Palme - USA
10/10 - The Swoop team was incredibly helpful with all of our questions and getting us prepared for a trip that is hard to prep for. All of the information was extremely detailed and useful and helped our trip go off without any major issues. Carola was AMAZING! Read the full review
Travelled: December 2023
Anthony VanTreeck - USA
10/10 - Carola was an amazing help! Webinars were great - the website was very helpful. Read the full review
Travelled: December 2023
Edward Moder IV - USA
Carola helped us through every step and answered every question we ever had. Read the full review
Travelled: December 2023
Patty Hultquist - USA
10/10 - This trip has been incredible – I've already recommended it to two potential travelers! Carola, you are truly amazing. Read the full review
Travelled: December 2023
Suresh Venna - USA
Awesome, awesome, awesome… that is what you are, Carola. It is rare in today’s world to experience the expertise and superb reaction time to a problem like this. Swoop is indeed very fortunate to have you on their staff.
Travelled: December 2023
Keith Appel - USA
Carola was with us in every step and her help was incredible - she made this experience perfect for us. Carola made everything happen like it was a walk in the park for her. Read the full review
Travelled: December 2023
Donald Appel - USA
10/10 - Great attentive service. Carola was very attentive and answered all questions in a timely manner. Read the full review
Travelled: December 2023
Aaron Fedor - USA
The absolute best part of dealing with Swoop has to be the absolute privilege of working with Carola. This young lady goes above and beyond; a definite 15 out of 10! Working with Carola is definitely the reason why I would choose to return to Swoop for future travels. Read the full review
Travelled: November 2023
Paul Tobery - USA
Cassia and Carola were so wonderful and made sure that the trip would live up to our expectations. Read the full review
Travelled: November 2023
Penelope Simcox - New Zealand
10/10 - The personal care I received at each level of the experience was second to none. Carola helped to make sure I had everything I needed so I was ready to go right up to boarding the cruise. Read the full review
Travelled: October 2023
Keith Lorin Harris - USA
10/10 - Swoop provided excellent communication and support. Our customer service representative Carola always took the time to answer all of our questions and soothe our concerns. The Antarctica guide was thorough and informative and we felt very well prepared for our trip. Read the full review
Travelled: March 2023
Cris Flippen - USA
Carola was great! Keep up the good work. Read the full review
Travelled: December 2022
Natalie Dewberry-Moore - USA