Bertha
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Bertha's Trip:
Antarctic Fly & Sail CombinationBertha's Trip Date:
18th Jan - 28th Jan 2023
Bertha's Ship:
Sylvia EarleWhat was your most memorable moment?
The zodiac ride among blue ice in Paradise harbor -
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Antarctic Fly & Sail Combination?
10 out of 10
Were Swoop right to recommend Aurora Expeditions?
Yes
Tell us about Zodiac excursions
They went out in twos for safety reasons, they worked with us to keep traveling groups together, they didn’t make us wait long in the mud room. Organized Paradise Harbor was my favorite zodiac outing
Tell us about the expedition team
Top notch! Roger was the best! His team was friendly, available, knowledgeable, fun loving, it was great!
Tell us about the Sylvia Earle
Brand new!
Something Else?
Loved Aurora Expeditions!
Do you have any tips or advice for other people planning a trip to Antarctica?
Shop around there are many options available depending on your expectations
Has your experience changed your perspective in any way?
I really enjoyed the small vessel. 120 people was a very manageable size, we were able to socialize and interact with the excursion team
Do you have any recommendations for Swoop, or feedback about the team?
Your team in Ushuaia was great, the sales team in England were not as resonsive. The Punta Arenas team, not so friendly. The sales team made a big deal about weight restrictions on the sail and fly option and it turned out not to be as big of a deal yet it caused a lot of stress on how to better pack for such a trip
How prepared and excited for Antarctica did you feel?
Good enough
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
