Marie-Claude & Alain

France

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Marie-Claude & Alain's Trip Date:

22nd Feb - 8th Mar 2017

Marie-Claude & Alain's Ship:

Polar Pioneer

Overall, how was your trip?

Everything was excellent... !!! what a lot to remind ...luckely we took a lot of photos !! we were just a little disappointed as we didn't rich the Polar Circle !(weather problem in King George Island, we were delayed for a little more than 1 day) May be they could have organise the program on a different way as it was the aim of our choice...Never mind we were lucky as the weather was beautiful all the way..blue sky nearly all the time!! Wonderful sight seeing, we saw a lot of wales very closed to the ship and of course all sorts of animals ..Very sheerful staff, very friendly and competent.We were welcomed at any time to the Bridge as the captain was always ready to talk to us. Very nice meals, very equilibrated..As we were the only french people we had to practice our english !!

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

Everything was WONDERFUL !

Would you visit again?

Maybe

How was the service that Swoop provided?

Excellent service from Swoop and happy we came through your agency !! We have been very well looked after prior our departure, all the months waiting for it..Very nice cabins Alex recommended us. So, perfect choice.. We were only surprised that the ship's operator seemed not notice we were coming through your Compagnie ?

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

How were your experiences on the zodiac excursions and shore landings?

Very good zodiacs.. we went ashore twice a day and some days for quite a long time.. Staff very competent, security perfect, showing and explaining a lot..always ready to take care of us. We enjoyed so much the animals, but also the different historic stations we visited !! Icebergs were so marvelous !! above all on a blue sky !!

​How would you describe {vessel.title} if talking to somebody potentially interested in going to Antarctica, and what tips would you pass​ on?

Perfect choice..very good ship ! We could recommend it to all of our friends.. It is the right ship we were expecting : not too many people, the right size..

Do you have any tips or advice for other people planning a trip to Antarctica?

No everything was as expected ...

Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)

Thanks a lot to all of you : Alex, Aimee, Jen...

15 people found this review helpful

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