Mark Landress

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Mark Landress' Trip Date:

10th Dec - 29th Dec 2018

Mark Landress' Ship:

Akademik Sergey Vavilov

Overall, how was your trip?

Large penguin colonies were highlight. Lanscape fantastic. People interesting. No bad surprises. Shackelton landing the high point.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

The trip was more than I expected.

Would you visit again?

Maybe

How was the service that Swoop provided?

Polar specialist appreciated. Very satisfied with voyage. Ship and cabin were good. Swoop service prior was very good.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

You chose a/an Antarctica & South Georgia Express experience. How was that experience?

Lived up to expectation. Correct choice for me. I would recommend the trip to others. Operator was good. Vavilov ship needed a comm upgrade. Email was primitive. Perhaps some more resources off-time entertainment, relevant movies or documentaries that could be downloaded for personal consumption.

If Swoop arranged some of your travel before/after your voyage. How did we do?

Suggestions for hotels and logistics were fine. I booked a less expensive hotel myself. Travel documents and other product from Swoop was good. Some difficulty was encountered in checking luggage through to final destinations and should have had more time budgeted for connections. More detail should be provided about connections, customs, baggage, transfers at Santiago. Plan extra day on both front and back end of trip. Be sure mobile phones have worldwide roaming enabled.

How were your experiences on the zodiac excursions and shore landings?

Zodiac landings well organized and safe. Close encounters with ice and cruising whaling stations in Grytviken were highlights. Wildlife was very good. Plenty of big icebergs. Exploration staff very good.

Do you have any tips or advice for other people planning a trip to Antarctica?

Swoop information is good. Time on front and back end definitely needed to limit problems with filght connections and weather delays. Expect that some excursions can not be made because of weather. Adapt as needed to the conditions.

Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)

Very good trip. Team at Swoop was great.

8 people found this review helpful

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