Lawrence
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Lawrence's Trip Date:
22nd Feb - 4th Mar 2026
What was your most memorable moment?
Being at the bottom of the world, and so far from civilization, was a concept that kept amazing me every time I thought about it.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Luxury Highlights of the Antarctic Peninsula?
10 out of 10
Were Swoop right to recommend Silversea Expeditions?
Yes
Tell us about Zodiac excursions
I enjoyed the zodiac excursions very much. My only suggestion would be to reduce the amount of people in each trip. Anytime there was something to see or photograph, everyone stood up and it was near impossible to get a clear view or photo. We were constantly in each others way.
Tell us about the expedition team
To a person, the expedition team was impressively knowledgable about what we were exploring and very friendly and welcoming. They were very happy to talk and answer all of our questions, and were very patient.
Tell us about the Silver Wind
The ship was impeccable. The suites were large, comfortable and well appointed, including plenty of drawers and hanging space for the trip we were there for. Everything was clean and in good repair. The dining was wonderful- Excellent menus, deliciously prepared and wonderfully presented by a truly excellent and happy staff. The excursion process was outstanding! Well thought out, organized and activated. There was not a glitch (that I saw,) more than enough assistance, from every staff member to assure quick, efficient and SAFE transfer into the zodiacs. There was no impatience toward any guest, the staff always had a smile, a “good morning,” and “let me help you with that.”
Do you have any recommendations for Swoop, or feedback about the team?
It would have been helpful I were told, in the beginning, that I should only speak with Swoop for questions about the trip. I am used to going directly to the “horse’s mouth” but Silversea referred me back to Swoop. The problem there is that Swoop didn’t have, and couldn’t get answers to some very specific questions I had about current conditions on the continent, that I believe Silversea might have done better with. Sarah did a great job to try to get me answers, she was very creative and did everything possible to get me information. She was very patient and friendly.
How prepared and excited for Antarctica did you feel?
I was overprepared, took way too much warmth because I couldn’t get a handle on the current conditions. Clearly it’s better to be over prepared than under, but my suitcase was stuffed beyond necessary. Maybe Silversea could create a page on their website showing current weather forecasts for the areas we would be visiting.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
Yes
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
No
Would you like to receive our email newsletter about our other destinations?
No
When are you thinking of taking your next trip?
I don`t know
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
No
