Kevin
Canada
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Kevin's Trip Date:
21st Feb - 26th Mar 2026
What was your most memorable moment?
Seeing a puma "up close".
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: South Georgia, Antarctica and Falklands Explorer?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Buenos Aires Express?
5 out of 10
Were Swoop right to recommend Polar Latitudes?
Yes
Tell us about Zodiac excursions
As a photographer, I felt somewhat crowded during the cruises. Could they consider 8 passengers for zodiac cruises?
Tell us about the expedition team
I thought that the complete team were excellent - very knowledgeable and excellent speakers.
Tell us about the Seaventure
Cabin was fine and food was very good - but see comment about food poisoning.
Tell us about Buenos Aires
Not really relevant to my trip.
Something Else?
Overall trip was excellent. My Torres guide (Diego Tureo) was outstanding. My Torres experience would have been much less without his guidance.
Do you have any tips or advice for other people planning a trip to Antarctica?
I was not made aware of the 100-person restriction for landings and its potential impact on the number and duration of landings from larger ships. I was not impacted because I was travelling on a relatively small ship (approximately 130 passengers). Potential visitors should be aware of this restriction and its potential implications.
Has your experience changed your perspective in any way?
Having lived in Arctic Canada for many years, I was generally aware of what to expect. As I mentioned to one of the expedition staff, I need time and space to fully process my overall experience. At a minimum, it has made me more knowledgeable about the overall region which I will surely share with others who have not been so lucky.
Do you have any recommendations for Swoop, or feedback about the team?
There were a couple of instances during the planning and scheduling stage, when I did not get a timely (in my view) response from the Swoop representative. I realize that each Swoop person is probably dealing with multiple clients like me at the same time. A quick "one-liner" to confirm that I was not forgotten would have been appreciated.
How prepared and excited for Antarctica did you feel?
Quite prepared...
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
No
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
Yes
When are you thinking of taking your next trip?
I don`t know
