Reviewer image

Lee

United States Of America

Customer
Rating

2

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Lee's Trip Date:

21st Feb - 28th Feb 2026

What was your most memorable moment?

The staff was excellent they kept things interesting, and Antarctica 21 did a great job Your company on the other hand, we found very disappointing

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

2 out of 10

On a scale of 0 to 10, how would you rate your trip: Original Fly & Cruise Luxury Adventure?

1 2 3 4 5 6 7 8 9 10

6 out of 10

Were Swoop right to recommend Antarctica 21?

Yes

Tell us about Zodiac excursions

Very safe, very intelligent guides very caring. People worked extremely hard to have a great experience for everybody.

Tell us about the expedition team

Extremely knowledgeable, extremely caring and extremely helpful.

Tell us about the Magellan Explorer

Cabin was great food was good.

Tell us about the Kayaking

The Kayaking team was wonderful, caring, safety, conscious, and did everything possible for a safe and enjoyable journey.

Something Else?

The communication with the DAP airlines. IS POOR. THE COMMUNICATION WITH SWOOP ANTARCTICA IS POOR.

Do you have any tips or advice for other people planning a trip to Antarctica?

Check out another agency.

Has your experience changed your perspective in any way?

I am happy to live my life and be able to have gone now to all seven continents

Do you have any recommendations for Swoop, or feedback about the team?

I think you’re more concerned about collecting money than collecting passengers and people who want to recommend you for the future

How prepared and excited for Antarctica did you feel?

Very

Would you consider another trip to Antarctica with Swoop?

No

Would you be interested in travelling to Patagonia with Swoop?

No

Would you be interested in travelling to The Arctic with Swoop?

No

Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?

No

Would you like to receive our email newsletter about our other destinations?

No

When are you thinking of taking your next trip?

Within 12 months

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