Susan
United Kingdom
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Susan's Trip Date:
14th Nov - 29th Nov 2025
What was your most memorable moment?
The helicopter crew and Ryan the Expedition Leader deciding they could make the trip of 62 miles each way to the Snow Hill colony and then of course, actually making it there in the wind and snow! Secondly the helicopter sight seeing trip over Hidden Bay - just incredible.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Emperor Penguin Expedition in Style?
10 out of 10
Were Swoop right to recommend Quark Expeditions?
Yes
Tell us about the expedition team
Such a knowledgable team. Ryan lead from the front, always onshore, always with his team. He really was incredible character. We loved Fabrice’s presentations but also Miko’s too and Ross gave an enthralling story of Shackleton’s at the end, everything was excellent and we loved having Peter Fretwell and his team onboard for additional scientific presentations. The Helicopter team were just outstanding - Neil, Johnny, Jimmy, Wes (and the others) - this is definitely the USP for Quark.
Tell us about the Ultramarine
Super ship overall In general we loved it. Though our cabin did have a ‘smell’ to it when the air con was on - which we turned off most of the time and tried to have the door open to refresh the air occasionally. Food was brilliant, and the chefs really looked after me with my allergies. Steps going onto the ship were challenging and Deck 5 got very slippery very easily which meant we didn’t get much walking in.
Tell us about Zodiac excursions
Brilliant, love gong out on the Zodiacs. Drivers were all excellent and we learnt much about what we were seeing.
Do you have any tips or advice for other people planning a trip to Antarctica?
Be flexible, expect everything to change. If you want to take photos when it’s really really cold give some thought to your gloves!
Has your experience changed your perspective in any way?
Always! Am already an Ambassador for the area and a Trustee for South Georgia Heritage Trust, this has renewed my enthusiasm to do what I can to spread the word about our environment and what each individual can do.
Do you have any recommendations for Swoop, or feedback about the team?
You guys are great!
How prepared and excited for Antarctica did you feel?
Very!
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
No
When are you thinking of taking your next trip?
Beyond 12 months
