Timothy

United States Of America

Customer
Rating

6

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Timothy's Trip Date:

30th Jan - 8th Feb 2026

What was your most memorable moment?

Kayaking in close proximity to a pod of humpback whales

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

6 out of 10

On a scale of 0 to 10, how would you rate your trip: 66 Degrees South Fly Cruise?

1 2 3 4 5 6 7 8 9 10

8 out of 10

Were Swoop right to recommend Antarctica 21?

Yes

Tell us about Zodiac excursions

Good

Tell us about the expedition team

Very good, knowledgeable and competent

Tell us about the Magellan Explorer

Excellent all round

Tell us about the Kayaking

Excellent. The Kayak experience is what made this trip special

Something Else?

Hotel Cabo De Hornos is not good. A21 passengers seem to be booked in the older tower 1 which faces the plaza. These rooms don't have AC. The rooms were hot even with the windows open. Between 1 am and 3 am loud motorcycles drag race outside the hotel. Saturday nights (we had two) were especially bad. The noise was ear splitting.

Do you have any tips or advice for other people planning a trip to Antarctica?

Book the kayaking. If not experienced, take a private kayaking lesson at home before leaving - you'll feel much more confident about getting in and out of the kayak, adjusting the steering pedals and paddling in general. We did this and get confident being on the water despite our lack of experience

Has your experience changed your perspective in any way?

No

Do you have any recommendations for Swoop, or feedback about the team?

Be upfront about the risk of having the Antarctic flight cancelled. Apparently it's 20% of flights. Also, look into why passengers with Silver Seas were flown to and from their ship whereas A21's passengers were not - despite the airport being reopened/kept open

How prepared and excited for Antarctica did you feel?

Wel prepared and excited

Would you consider another trip to Antarctica with Swoop?

No

Would you be interested in travelling to Patagonia with Swoop?

No

Would you be interested in travelling to The Arctic with Swoop?

No

Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?

No

Would you like to receive our email newsletter about our other destinations?

No

When are you thinking of taking your next trip?

Within 12 months

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