Travis
United States Of America
Customer
Rating
2
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Travis' Trip Date:
27th Jan - 10th Feb 2026
What was your most memorable moment?
The snorkel team and guides were fantastic. Aurora is a top notch company across the board from education, service, logistic, and execution.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
2 out of 10
On a scale of 0 to 10, how would you rate your trip: Crossing the Antarctic Circle?
10 out of 10
Were Swoop right to recommend Aurora Expeditions?
Yes
Tell us about Zodiac excursions
Well done.
Tell us about the expedition team
Experienced, friendly, and professional.
Tell us about the Sylvia Earle
Excellent ship. Really well designed experience.
Tell us about the Snorkelling
Highlight of the trip with the experiences and guides.
Do you have any tips or advice for other people planning a trip to Antarctica?
Use Aurora and select the snorkeling.
Do you have any recommendations for Swoop, or feedback about the team?
Fix your communication protocols and internal quality controls.
How prepared and excited for Antarctica did you feel?
Excited, yes. Prepared no. That falls on the lack of communication and execution from Swoop.
Would you consider another trip to Antarctica with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
No
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?
No
Would you like to receive our email newsletter about our other destinations?
No
When are you thinking of taking your next trip?
Within 12 months
