Susan
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Susan's Trip Date:
25th Feb - 16th Mar 2026
What was your most memorable moment?
Seeing the king penguin colony on South Georgia
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: South Georgia, Antarctica and Falklands Explorer?
10 out of 10
Were Swoop right to recommend Polar Latitudes?
Yes
Tell us about Zodiac excursions
Always safe for us as passengers and safe for the wildlife! Most memorable was the cruise seeing all the whales.
Tell us about the expedition team
OMG were they knowledgeable! Marty was the leader - outstanding communicator and lovely gentleman. Lori Gross, leader of the educational programs did a fantastic job of lining up lectures and she is so easy to feel like you have known her all your life. Laura gave an emotional program on the ecology of the area that I have never before heard in such easy to understand terms. The entire team was top notch.
Tell us about the Seaventure
The cabin was great though it was missing some items that we later had to ask about. The service recovery and correction was spot on. Food was beyond good.
Tell us about the Kayaking
I did the single kayak excursion and it was in a lovely area. I would recommend.
Do you have any tips or advice for other people planning a trip to Antarctica?
Definitely include South Georgia.
Has your experience changed your perspective in any way?
I will never forget how the climate changes in Antarctica affect the entire world.
Do you have any recommendations for Swoop, or feedback about the team?
We kept having different folks assist us so I think some things fell through the cracks. But in the end, we were properly prepared. Also Exito was a great service for our flights.
How prepared and excited for Antarctica did you feel?
10 out of 10
Would you consider another trip to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
Yes
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
No
Would you like to receive our email newsletter about our other destinations?
No
When are you thinking of taking your next trip?
I don`t know