Henry
Portugal
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Henry's Trip Date:
5th Feb - 17th Feb 2024
What was your most memorable moment?
Making landfall and the amount of wildlife we saw.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
Tell us about Zodiac excursions
Yes. yes. The whale watching.
Tell us about the expedition team
Whole team were both knowledgeable and friendly.
Tell us about the MS Fridtjof Nansen
Okay on expectations. Cabin was nice but twin beds were on top of each other. Food was average at best. Needed more variety on lunch buffet. Soups were all fairly bland. Would choose ship based on destinations but not necessarily for life aboard (other than lectures). There was nothing to do after dinner aboard. Told they used to have a pianist but no longer. At least that would have allowed some atmosphere in the lounge at night.
Tell us about Ushuaia
Did not expect a one hour early morning bus from ship to town only to kill an hour before going to airport.
Something Else?
There was a lot of contradictions about when, where, what, and how things aboard ship operated. Too much contradiction about how extra expeditions were selected. I would welcome discussing this in detail, but too long to write here.
Do you have any recommendations for Swoop, or feedback about the team?
Too much to state here but would welcome telephone call.
Would you be interested in travelling to Patagonia with Swoop?
No
Would you be interested in travelling to The Arctic with Swoop?
Yes
