Carol & Friends Becnel

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Carol & Friends Becnel's Trip Date:

26th Nov - 19th Dec 2017

Overall, how was your trip?

I am from New Orleans, LA. and have not seen so much snow and ice. I have never been skiing so the highlight of my trip was after I fell going down a slippery slope, I decided to ski down the slope on my butt while pushing down on my trekking poles. I may have started a new tradition in Antarctica. The landscapes and wildlife were unbelievable: from the penguins, birds, seals and whales to the gorgeous icebergs of all different sizes and colors and, most importantly, visualizing all of the stories of the early explorers to Antarctica. What courageous men they were! I am telling my grandchildren to go Antarctica while they are still young not like their 80 year old granny.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

Absolutely awesome! Photos cannot show the vastness and beauty of Antarctica. You have to experience it.

Would you visit again?

No

How was the service that Swoop provided?

I am very pleased with the service provided by Swoop, especially by John who was my polar specialist who helped me pick out the voyage and ship for my group of five ladies from Louisiana. The voyage, the ship the Plancius, and the cabin was just what I envisioned it to be. Even though, the Plancius was above my expectations. The service provided by Swoop and John was outstanding especially when the service people for the airlines called a strike on the day we were to return from Ushuaia. He was in contact with me constantly trying his best for our return back to New Orleans. Thank all of you for the transportation to and from the airports, help provided by your local people and helping us to get tickets at the airports for our return home and for arranging hotels for us to stay while we were stranded for four nights. John and Swoop will always hold a special place in ours hearts and minds for all that you did for the five Southern Belles from New Orleans, Louisiana, to make a difficult time much easier. Many blessings to all of you and a great New Year 2018, Carol Becnel

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

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