Janet & Marisa

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Janet & Marisa's Trip Date:

10th Jan - 25th Jan 2018

Janet & Marisa's Ship:

Akademik Ioffe

Overall, how was your trip?

I am adding a little personal information because my perspective was very much colored by my physical limitations. I am way beyond middle age. I am a breast cancer survivor however one of the medications also left me with osteoarthritis resulting in mobility issues. Also since birth I have been legally blind (US gov term) I see about 10% of what the average person sees. However I think I see more because I look more intently at things but I do travel with a "seeing-eye-elbow" to make certain I get where I intent to be. Everything was a high-light. Having never encountered the likes of the Antarctic I was delighted with the chance to be able to experience everything which came my way. The expedition staff were incredibly helpful without being fawning. Their assistance on the gang-plank and boarding an off-loading from the zodiacs was wonderful. They seemed to anticipate my needs and assisted in my enjoyment of the trip.

In one sentence, what did you think of Antarctica? Did it live up to your expectations?

Antarctica was beyond my wildest dreams. The whole trip was like a kaleidoscope of visual delights beyond compare with anything else I have seen in my travels and I feel beyond fortunate I was able to travel there.

Would you visit again?

Yes

How was the service that Swoop provided?

The service Swoop provided and suggestions the staff provided were very useful and timely. I'm glad I booked with them.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

You chose a/an Fly & Cruise The Antarctic Circle experience. How was that experience?

This option worked well because I was on a limited schedule. I certainly recommend it to anyone who has time restraints. The ship and staff were beyond expectations. Helpful, pleasant, and kind.

If Swoop arranged some of your travel before/after your voyage. How did we do?

Loved the accommodations. Because my room faced the park I woke up to the sound of wonderful pan-flute music. I couldn't ask for a better choice. The dining room meals were superior. The overall atmosphere was lovely. However, it was difficult to navigate their main entrance. The ramp was to narrow and to steep and there were no railings to hold onto. All else met my highest expectations.

How were your experiences on the zodiac excursions and shore landings?

See previous comments.

Do you have any tips or advice for other people planning a trip to Antarctica?

Use Swoop their assistance was all encompassing. Well, done.

Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)

I would be more than happy to share my thoughts through a phone call.

18 people found this review helpful

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