Get to know me

A woman holds a hiking pole and poses in front of a snowy backdrop

I've spent over a decade working in the travel industry, specialising in helping people enjoy their perfect polar voyage or planning unforgettable luxury group tours.

Adventure is in my blood – I’ve swum alongside great whites, lemon sharks and whale sharks, and am constantly on the lookout for my next diving or snorkelling experience with a new species. Wherever I travel, I seek out the most extreme experiences – from skydiving and bungee jumping to white-water rafting and Arctic polar plunges.

When I’m not busy travelling or helping your Antarctic expedition go seamlessly, you’ll usually find me hiking with my family or working on DIY projects at my cottage.  

My top 5 Antarctic experiences

Swoop team member Madelyn takes a sunset selfie in Antarctica

A sunset selfie in Antarctica

  1. Snorkelling in Antarctica and experiencing a humpback whale breach just 12 m (39 ft) away. One of those unbelievable moments that rewrites your sense of wonder! 
  2. Spotting my first iceberg during my second afternoon on the Drake Passage. I hadn’t expected it so early in the journey, but there it was – and it felt like a landmark moment
  3. Staring up at the Milky Way in the stillness of an Antarctic night. Standing in the cold, crisp air surrounded by the gentle sound of lapping waves and the deepest, darkest horizon just hit differently than stargazing at home
  4. Snorkelling off Deception Island and being instantly surrounded by gentoo penguins. They zipped past me like speedy torpedoes – a total contrast to their clumsy, toddler-like waddling on land
  5. Floating in silence as four ultra-curious humpbacks circled our zodiac. Engine off, we traded eye contact with these gentle giants for nearly an hour

How I can help you

A woman poses on a ship in Antarctica

As a Customer Experience Coordinator, I spend my days having exciting conversations about Antarctica and love making sure people's voyages go without a hitch.

Using my extensive polar knowledge, as well as more than 10 years of experience working in the travel industry, I'm here to answer all your questions. My aim is to help you have the trip of a lifetime!