Get to know me

Swoop team member Carys takes a selfie on the deck of her ship in Antarctica

Soaking up the scenery from the ship's deck

I’ve visited over 45 countries but have a particular fascination with South America, which began when I was studying Spanish at universities in the UK and Chile. While I’ve been lucky enough to travel the continent extensively – from Colombia to Easter Island – Patagonia quickly became my favourite place. 

I have experienced the region by almost all means possible: self-drive 4x4, plane, bike, hike, cruise and kayak. My accommodation has ranged from deluxe ship cabins to glamping yurts – I’ve even couch-surfed with locals! For me, the only place that rivals Torres del Paine's dramatic mountain ranges, Tierra del Fuego's epic glaciers and Aysén's turquoise waters is Antarctica, which I fell in love with the moment I arrived. 

My top Antarctic and Patagonian experiences

Carys from Swoop holds up her fingers in a V for Victory shape and does the polar plunge in Antarctica

Doing the polar plunge

  1. The peaceful sight of a sublime sunset at Antarctica’s Neko Harbour – the sky's pastel pink and warm lilac tones reflected majestically on the snowy mountains
  2. Revelling in the fun atmosphere while being cheered on during the polar plunge. Despite the fact the water was a mere -2C (28.4F)! 
  3. Cruising around Antarctica on a day so dark with heavy cloud, it made the icebergs appear even more electric blue. The snow was falling and there was no wind, waves or noise – just an eerie silence 
  4. Watching the rare sight of Patagonia's Pia Glacier calve right in front of me – a huge sheet of ice fell away and crashed into the water below with the most incredible noise
  5. Splashing in Class V rapids while white-water rafting in Futaleufú. I swallowed enough water to keep me hydrated for a year! 

How I can help you

Carys from Swoop stands on the deck of a ship while holding a cup. She is smiling while the sun sets in the Antarctic background

Enjoying the sunset at Neko Harbour

What I love most about Patagonia and Antarctica is the feeling of constant awe you get while travelling to these destinations – and that's what I want you to experience during your trip. My aim is to help you discover how travelling to these places is more than just ticking off a checklist of the main sights. It’s about the landscapes, the wildlife, the weather, the locals, the food, the like-minded travellers, the adventure and the unexpected. 

Although no two days are the same in my role, I work hard to offer personalised service to all of my Patagonian and Antarctic explorers. I’ll be on hand with all the essential information, whether you need to know what flights, what you can expect on the trails in Patagonia or how many layers to pack for Antarctica. 

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What our customers think of Carys

Carys' advice was especially helpful in planning our itinerary.

Travelled: February 2025

Paul Dellisola - USA

We felt very prepared and Carys made us feel excited and keen to go.

Travelled: January 2025

Cowan Dale Mercer - Canada

Carys was extremely efficient and helpful when our flight was delayed.

Travelled: January 2025

David (Dave) Lucas - USA

10/10 - Carys (our agent) was super responsive and helpful when our return to “civilization “ was delayed by weather - she quickly rearranged our ongoing travel to accommodate the delay and still keep the “flow” of the trip and allow us to see all the things we were planning on. Read the full review

Travelled: January 2025

Marla Lucas - USA

A special thanks to my coordinator, Carys, who went out of her way to make my holiday an adventure to remember. Read the full review

Travelled: January 2025

Simon Wallace - Spain

10/10 - I most appreciated the handholding by our Swoop representative Carys. She was always available to answer questions even at the last minute. Read the full review

Travelled: December 2024

John Norton Rampe - USA

Carys arranged a perfect trip for us, making our movements and activities a breeze.

Travelled: February 2024

Richard Goud - USA

Service standards of Kate and Carys are EXCEPTIONAL!!! Read the full review

Travelled: December 2023

Anthony Charlemagne Cham Yu - Philippines

Carys was exceptional at advising and preparing us for our epic adventure. She was very responsive, shared pictures from her own travels, and even met us for dinner in Puerto Natales after our trip.

Travelled: December 2023

Erin Hatcher - USA

Swoop Team was great and responsive - customer oriented. Carys was great. Helped shift things around on the fly and helped change our airfare.

Travelled: February 2023

Paul Strohm - USA

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