Life before Swoop

Born in Toronto and raised in Santiago, Chile, I had always dreamt of the day I could start travelling on my own. So as soon as I could, I did! 

After having my first work experience in Europe, and doing lots of short trips throughout the continent, it was time for a big adventure – so my husband and I took off on a 15-month stint through Oceania, Southeast Asia, Southern Africa and more.

I came back to Chile for a job as an Antarctic travel consultant, where I could help fellow travellers fulfil their dream of visiting the White Continent. 

A woman smiles for the camera as she poses in Antarctica

Enjoying Antarctica

My Antarctic experience

I had just come back from backpacking around the world when I got the opportunity to visit Antarctica. I was left in awe when I witnessed this incredibly pristine landscape of blue-tinged glaciers, perfectly sculptured icebergs and untamed wildlife.

My favourite part was kayaking through the near-freezing sea, enjoying the silence as we slowly paddled past ice floes topped with resting seals. The polar plunge was another highlight – I had been waiting for days to jump into the extremely cold water and be that much more in contact with nature. 

A woman jumps into the freezing polar waters while attached to a rope in Antarctica

Braving the polar plunge in Antarctica

How I can help you

As a traveller myself, I know it can be overwhelming to organise so many bits and pieces for your itinerary. I’m here to make sure everything runs smoothly and that you are fully prepared for your adventure. Whether you need packing tips or guidance on arranging flights, always feel free to reach out. 

I’m very detail-oriented and it's important to me that you just get to enjoy this once-in-a-lifetime experience!

A woman stands on the deck of a ship with Antarctica in the background

On the deck of my ship

What our customers think of Alexandra

Friendly and positive demeanor; clear and prompt responses to questions and concerns; willingness and readiness to help; well-informed. It was a pleasure to interact with Ale.

Travelled: December 2025

Savithri Narayanan - Canada

10/10 - We are grateful to Cassia and Alexandra for all the handholding and coaching until we got to the Casa Lucia hotel in Buenos Aires. It appeared that we were much better prepared than our fellow passengers. Your knowledge and passion certainly stood out!

Travelled: December 2025

Deepak Vashist - USA

10/10 - If I could give Swoop an 11 I would. Everything about this experience was perfect. The friendly, patient support in deciding which cruise to choose, the price and perks provided, the advice and support in preparation for the trip, the useful support documentation, the informative webinar, the behind the scenes working of issues, and the superb way team members covered for each other to constantly provide timely answers.

Travelled: December 2025

Karen A Feeley - USA

10/10 - Swoop communicated with us and they arranged all pick ups on time. Great service. Alexandra was very helpful and patient with me as I kept asking questions.

Travelled: December 2025

Timothy Holman - USA

Our support person, Alexandra, had us well prepared and jazzed for our journey. She was super helpful! Read the full review

Travelled: February 2025

Whitney Lauren Sherman - USA

10/10 - Alex was amazing at answering all my questions right up to departure. Well done! Read the full review

Travelled: January 2025

Oscar Jack Orchard Arnott - Canada

10/10 - Assistance in planning the entire experience was exceptional - Swoop helped with all reservations and transfers - made both going and coming home as painless as possible! Read the full review

Travelled: October 2024

Arthur Clark - USA