On the surface, we’re a travel agency specialising in adventurous trips to Antarctica, Patagonia and the Arctic. Dig deeper and you’ll find a diverse team of thirty people who are deeply knowledgeable and passionate about their destinations, working with individual autonomy and shared purpose. Customers cite our three websites as the best guidebooks to their regions, and our trips and service are second to none.
Swoop is heading towards being not just the global number one for our destinations and a stand-out brand in the travel industry, but also the centre of gravity for a worldwide community of people with an enduring interest in the experiences that can be found at the ends of the earth. If you like the sound of joining Swoop but don't find a position below which quite matches your own skills, please do get in touch anyway. As a fast-growing company, new opportunities are often opening up and we're always on the lookout for great talent.
North America Polar Specialist
Swoop is expanding and we’re looking for an experienced polar specialist to help drive polar sales by expertly selling trips to Antarctica and the Arctic. This is a home working role, for a candidate based ideally in North America (EST preferred).
You would join a small, passionate, highly-productive team of globally-spread polar specialists; three people in the UK, one person in Argentina and one person in Australasia.
Who are we?
Swoop Travel is a 30-person (and growing) travel company, specialising in trips to the ends of the earth, Antarctica, Patagonia and The Arctic; extraordinary destinations that provide our customers with incredible experiences and lifelong memories.
We don’t just work in the adventure travel industry, we live, sleep, eat and breathe all things travel and adventure. Our passion is what drives our success, and although there are plenty of socials, destination-based reconnaissance trips and fun, we work hard and we love what we do. If you don’t dream of your next travel adventure or have regular weekend plans to be out in the fresh air and the wilderness, then maybe we’re not quite the right fit for you.
What you'll be doing
As part of a small growing team, your role will be to help drive our polar sales to achieve our growth plans. Alongside sales, you will also be responsible for helping to improve our websites, fostering close working relations with our key partners and supporting the marketing of our destinations.
The job is primarily office-based, however, at times this will require flexibility to meet suppliers, attend customer meetings and industry events, and for polar travel as part of essential destination and product knowledge growth.
Who you'll be
You’ll have an infectious passion for the polar regions, and first-hand experience is non-negotiable - we want someone with the polar regions under their fingernails. Your experience will be coupled with impeccable client facing skills, alongside excellent written and verbal communication.
You’ll be commercially aware, with some sales experience and the ability to inspire and enthuse potential customers about these incredible regions. Most importantly you will have outstanding listening skills and the intuition to understand what customers want before even they do.
In return, we can offer
This is a home working role, with the flexibility to choose your own workplace. We already have six geographically-spread colleagues and have the experience and technology to help bridge gaps in geography.
A competitive salary, dependent on your level of experience (plus polar sales team bonus and company bonus), 20 days holiday per annum (plus your birthday), and annual 2-3 week reconnaissance trips.
We work 9am to 6pm (local time) Monday to Friday, but we would ask for a bit of flexibility when needed, and we’ll offer the same in return. We’d also look to you to help provide out-of-office weekend cover for one weekend a month, which means being available to respond to new enquiries only (two hours a day maximum).
How to apply
If you feel you’ve got the prerequisites, please get in touch by sending your CV to [email protected] with a covering letter explaining in no more than 300 words what it is about the polar regions, the Arctic or Antarctica (your choice) that you find so captivating.