About Swoop

On the surface we’re a travel agency specialising in adventurous trips to Antarctica, Patagonia and the Arctic. Dig deeper and you’ll find a diverse team of twenty-five people who are deeply knowledgeable and passionate about their destinations, working with individual autonomy and shared purpose. Customers cite our three websites as the best guidebooks to their regions, and our trips and service second to none. Swoop is heading towards being not just the global number one for our destinations and a stand-out brand in the travel industry, but also the centre of gravity for a worldwide community of people with an enduring interest in the experiences that can be found at the ends of the earth.

Software Developer

Our Bristol team is growing, and we’re recruiting for a Software Developer to work in collaboration with our Lead Developer to build and maintain software and applications for our internal and external customers. Swoop Travel is a 25 person (and growing) travel company, specialising in trips to the ends of the earth; extraordinary destinations that provide our customers with extraordinary experiences and the adventure of a lifetime. We’re currently on a journey of growth and expansion, it’s an exciting time to join us - full of potential and opportunity.

At Swoop we currently work from a bespoke built CRM to serve the needs of our commercial teams. We also operate across three websites (known as some of the best guidebooks to their regions), a CMS and a bespoke customer review platform. Our software is a standard open source stack, using a PHP framework running on Linux at the backend and Javascript components on the client side. In order to take Swoop technology from good to great, we now want to build a stack that integrates all of the above, considering not just third-party apps, but also new applications, developed and managed in-house by both you and the Lead Developer, as part of a growing internal development team. The aim is to eventually integrate all current systems into one cohesive platform, developing and improving iteratively as you go. You’ll work with the wider team (MD, finance, sales, customer experience) to create an intuitive and user-friendly experience for both the internal and external customers, collaborating with external development and design agencies along the way. To achieve this, we need someone who relishes agile, iterative processes and can bring fresh ideas to the table. Someone passionate about creating products to delight and amaze, and who isn’t phased by a fair bit of autonomy. Although, on that note, we’re a pretty collaborative team, and that doesn’t exclude the software function. You’re going to need to be able to communicate with a non-technical audience, and utilise key feedback from your internal customers to shape our journey.  Oh and let's not forget - experience in PHP, Javascript and Linux are essential. But if you’re still reading, you’ve probably guessed that already. In return, we can provide the support to develop your skills. We can offer technical and personal development, and mentorship from both our experienced Lead Developer and CTO. This is an opportunity to be a part of a company at an exciting time of growth. To be part of building and owning a project as a team, to support with the growth of the business and to play an integral part in offering the incredible customer experiences we’re renowned for.

We also offer a competitive starting salary of £30k - £40k, 26 days holiday, and potential opportunities to travel (alongside free travel insurance). We have a creative workspace for projects, and the best views in Bristol at our HQ. Seriously, we don’t call our offices ‘The Condors’ Nest’ for nothing.

As a team, we work hard but we have fun. We love to travel and be in the great outdoors, so someone who shares our passion for fresh air and new adventures would feel right at home.

To apply please email – [email protected] with a copy of your CV and a one-page covering letter to tell us why you’d be great for this role and response to these questions:

- What has been your most memorable outdoors experience?

- What has been the application/feature/product that you are most proud of developing?

- What makes it special for the end user?

Respectfully, no recruitment agencies please.

Executive Assistant

Our Bristol team is growing, and we’re looking for an ambitious and entrepreneurial Executive Assistant to support the Directors of the business, enabling the growth of Swoop.

Swoop Travel is a 25 person (and growing) travel company, specialising in trips to the ends of the earth; extraordinary destinations that provide our customers with wonderful experiences and lifelong memories.

Let's be frank. This role wears a number of hats. Every day will be varied, and one moment you might find yourself working on a strategic project with one of the directors, and the next paying a supplier invoice or coordinating a Skype meeting for the local and remote Swoop teams.

The role spans across three key areas: Finance, Executive Support and Office Management. Don’t say we didn’t warn you it would be varied!

First, let’s talk finance. If our suppliers don’t get paid, that’s not cool. If our customers don’t receive their invoices once they have booked a trip, that’s definitely not ideal - and if they don’t pay their balances before they travel - potential nightmare.  You’ll help our Financial Controller to make sure the accounts function runs like clockwork, optimising processes along the way.

Onto executive support. You’ll work closely with the Managing Director and Commercial Director, making their working lives easier, more organised and more efficient. You’ll support them with diary management, travel arrangements and work with them on special projects.  You’ll be right at the beating heart of Swoop Travel and have the opportunity to work alongside the entrepreneurial founder and director, observing first hand how a successful, multi-million-pound business operates.

Finally, office management. Every ship needs a captain, and our office needs you at the helm. We operate across two Bristol locations, and we have a remote sales team based in Argentina, New Zealand and North America. You’ll keep the office functions running smoothly, coordinate communications and enable our team to do what they do best - sell trips to the ends of the earth.

Yep, we’re asking for a lot. But we know you don’t get something for nothing. If you are looking to set up your own business in the future, or have the entrepreneurial spirit Swoop is built upon, this could be the greatest training school you ever enrol in. But unlike most other business schools - we’re paying you.

Luke Errington, the MD and founder of Swoop will offer his mentorship, personally developing the successful candidate into a potential business leader of the future.  If you stay with us, there are some exciting management opportunities. If you leave to start your own business - well, that’s a sign of success too.

For this to work, you’re going to need to be totally tech savvy and a complete ‘all rounder’, who thrives on pressure and loves the feeling of a productive day’s work.  Good with numbers, super organised and the ability to see when there is a more effective way to do things. You’ll need to have the confidence to work alongside the directors, and to get the most from the opportunity, you’ll probably have the desire to learn how to build and run a successful business. You’ll also be pretty ambitious, innovative and creative with an eye for detail and meticulous organisational skills.

We aren’t looking for any specific industry experience or qualifications, but a first-class degree and some experience of running or organising an event successfully will definitely impress us.

In return we can offer a salary of up to £25K (plus company bonus), 25 days holiday per annum, opportunities to travel (alongside free travel insurance) oh and the best views in Bristol.  Seriously – we don’t call our offices ‘The Condors’ Nest’ for nothing.

We’re a pretty active bunch. We work hard but we have fun! We love to travel and be in the great outdoors, so someone who shares our passion for seeking extraordinary landscapes and exploring the wilderness would feel right at home.

To apply please email – [email protected] with a one page covering letter to tell us why you’d be perfect for the role, and a copy of your CV.

Respectfully, no recruitment agencies please.

Ready to plan your Antarctic adventure?

  • Swoop Antarctica Expert Alex
  • Swoop Antarctica Expert John
  • Swoop Antarctica Expert Loli
  • Swoop Antarctica Expert Tennessee
  • Swoop Antarctica Expert Jon

With over 14 years' experience in Antarctica, we can guide you through the maze of options to choose the perfect voyage.